9.2.1 In order to stimulate a continuous quality improvement and the participatory and cooperative aspect of the quality assurance, feedback from staff, students, and stakeholders are promoted and encouraged through different kinds of evaluation, assessment and feedback. Furthermore, periodic training is provided during the year for all the members involved in Zaman activities.

9.2.2 Training activities about quality assurance are regularly conducted at the beginning of the academic year and anytime there are significant changes. New personal is assured with a specific training.

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